Have you won a great prize? Here's how to claim your prize. Call usįeel free to give us a call at (804) 692-7777, and we'll be happy to help in whatever way we can. We are handling the requests in the order in which they are received. Please do not cancel any previously submitted withdrawal requests. We understand that the wait is frustrating, and we apologize for any inconvenience. Currently, there is a turnaround time of seven (7) business days for a withdrawal from a player’s online player wallet.
